Corporate Training

Crystal HR is a one stop solution for any HR needs of an organisation. We have a Corporate Training division where we impart soft skills to employees cutting across different organisations. We have a talented of pool of experienced trainers in all the domains that we deal with. The following are the areas we excel in:

1

Corporate Training

Name of the Programme Duration (Days)
“5S” House Keeping 1
Assertiveness Skills 1
Balance Sheet – Reading, Analysis & Interpretation 1
Competency Mapping 1
Cost Reduction Through Better Materials Management 1
Cost Control and Cost Reduction Techniques 2

3

Name of the Programme Duration (Days)
Effective Implementation of APQP, Control Plan and PPAP 2
Executive Time Management 1
Effective Communication Skills 1
Finance for Non-Finance Executives 2
Failure Mode and Effects Analysis (FMEA)  2
Foreign Exchange Risk Management 1
HR Audit 1
Handling Customer Complaints 1
High Performance Managerial Skills 1
Internal  Auditor Training for ISO 9001:2008 Quality Management System – Requirements 2
Internal Auditor Training for ISO / TS16949:2002 Quality Management System 2
Industrial Relations and Labour Laws 2
Inventory and Stores Management 2
5

Name of the Programme Duration (Days)
Kaizen 2
Lean Manufacturing for Waste Elimination 1
Letter of Credit Mechanism, Incoterms and UCP ICC 600 1
Negotiation Skills 1
Purchase Management 1
Supply Chain Management 1
Supervisory Skills Development 1
Team Building and Team Leadership Skills 2
Total Quality Management (TQM) 1
Total Productive Maintenance (TPM) 1
Train the Trainers 1
Vendor Management And Sub-Contracting Systems 1

More on the next page...

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Sales

  • Professional Selling Skills for any Sector: Service/ Logistics/ Realty/ Insurance & Finance/ Media/ SPA’s, Health Clubs & Salons
  • Key Account Management
  • Retail Sales Training: Any Sector (Auto, Jewellery, Clothing, Luxury etc)

Customer Service

  • Customer Service Skills
  • Lifetime Value of Customers! (Effective Complaints Handling & Customer Retention Skills)
  • Professional Help Desk Skills
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Debt Collection

  • Professional Debt Prevention & Collection Skills
  • Debt Collection Supervisory Skills

Leadership & Managerial Skills

  • The Leadership Challenge!-Effective Managerial Skills
  • Coaching Skills for Managers

Human Resources

  • Certified Competency Mapping Assessor/ Facilitator
  • Train-the-Trainer Program
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Other Business & Professional Skills

  • Business ‘Etiquette & Personal Grooming’
  • Effective Dealer Management
  • Effective Negotiation Skills
  • Powerful Presentation Skills
  • Effective Communication Skills
  • Professional Business Proposal Writing Skills
  • Problem Solving & Decision Making Skills
  • Empowering Secretaries-The perfect PA! (For Secretaries & PA’s)
  • Effective Time Management
  • Teamwork & Teambuilding
  • P.R.I.D.E- Personal Responsibility In Delivering Excellence